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IMAGE & BRAND – CONTACT Q&A



An individual client/team is looking to try on and sample clothing in the store.

If the individual client/team is requesting to size clothing in-store, they are required to book an appointment. Appointments for in-store sampling will be accepted between 11 am-4 pm Monday-Friday. The client/team is required to contact tanner@proskate.ca to book the appointment. Walk-ins are not accepted unless special consideration has been provided.

The individual client/team is requesting to try on and sample clothing offsite.

If the individual client/team is requesting to size clothing offsite, they are required to book an appointment. Appointments for offsite sampling will be accepted between Friday and Saturday and MUST be requested a minimum 1 week in advance of the offsite event. The client/team is required to contact tanner@proskate.ca to book the appointment.

The individual client/team is requesting to remove samples from the Image & Brand Office.

If the individual client/team is requesting to remove samples from the Image & Brand Office, they are required to book an appointment in order to pick up the samples and provide a deposit as collateral. The deposit is $100 (plus tax) for the samples being taken and is refundable upon return of the samples. The client will be charged with a physical method of payment. The client has 48 hours to return the samples unless a prior agreed to the extension has been made and is clearly stated on the Sample Deposit Form with initials from both parties.

The individual client/team is making an inquiry regarding the online apparel stores and/or general ordering.

If the individual client/team is inquiring regarding the online apparel stores and/or general ordering, please contact the Director of Business Development via phone 780-438-9059 (ProSkate South) between the hours of 11 am-5 pm Monday-Friday. This will allow the inquiry to be filtered appropriately and avoid email backlog.

Note to Clients: Due to the high volume of inquiries for our Image & Brand Department, please expect a potential 24-hour delay in response. Inquiries will be handled in the order in which they were received.

 ProSkate South

9212-51st Avenue NW

Edmonton, AB

T6E 5L8

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